Dish Network, a provider of satellite-based cable, is planning on hiring dozens of customer service reps in Virginia, according to a company statement.

Dish Network plans on hiring specifically in the New River Valley.

For its call center in Christianburg, the cable provider plans on hiring about 80 customer service and sales reps, along with technical support positions.

“We really look at the volume that comes in, and our volumes increase with new customers. We’re very excited that we can have these additional jobs,“ said Matt Biederman, General Manager.

Customer service reps aid in adding or subtracting channels and packages, and technical support people provide troubleshooting when customers are having issues either online or with their cable.

Last April the company hired about 100 people for various locations in Virginia.

They plan on holding a job fair locally to help fill the 80 positions.

According to their website, DISH Network L.L.C., a subsidiary of DISH Network Corporation (NASDAQ: DISH), provides more than 14.1 million satellite TV customers, as of Dec. 31, 2009, with the highest quality programming and technology at the best value, including the lowest all-digital price nationwide. Customers have access to hundreds of video and audio channels, the most HD channels, the most international channels, state-of-the-art interactive TV applications, and award-winning HD and DVR technology including 1080p Video on Demand and the ViP® 722 HD DVR, a CNET and PC Magazine “Editors’ Choice.” DISH Network is included in the Nasdaq-100 Index (NDX) and is a Fortune 200 company. Visit www.dishnetwork.com, follow on Twitter, @dishnetwork (www.twitter.com/dishnetwork), or become a Fan on Facebook, www.facebook.com/dishnetwork.

DISH Network is the offspring of EchoStar Satellite L.L.C., a satellite TV equipment distributor founded by CEO Charlie Ergen, his wife Candy and their friend Jim DeFranco in 1980. In 1987, EchoStar filed for a Direct Broadcast Satellite (DBS) license with the FCC and in 1992, was granted access to orbital slot 119° West Longitude. With the successful launch of the EchoStar I satellite in December 1995, EchoStar established the DISH Network brand name in early 1996 and began providing a wide array of programming to consumer homes. Since then, EchoStar and DISH Network launched a number of satellites to accommodate the companies’ rapid growth, and count 14 owned and leased satellites in their shared fleet.

In January 2008, EchoStar and its DISH Network subsidiary split into two separate companies, DISH Network Corporation (NASDAQ: DISH) and EchoStar Corporation (NASDAQ: SATS). EchoStar Corporation now serves as a key technology partner to DISH Network Corporation, providing the company with award-winning set-top boxes and other TV technology that helps DISH Network continue to offer the ultimate TV experience to its customers.

Throughout its 29-year history, DISH Network has demonstrated its entrepreneurial spirit by achieving significant industry firsts:

First pay-TV provider to offer more than 200 HD channels
First company to offer a satellite receiver for less than $200
First to develop a UHF remote control
First to offer an Integrated Receiver Descrambler (IRD) for C-band satellite TV
First nationwide installation network dedicated solely to satellite TV systems

This entry was posted on Tuesday, June 15th, 2010 at 8:12 pm and is filed under Customer Service. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.